TRAI consults telcos on measures for protecting consumers

TRAI consults telcos on measures for protecting consumers

New Delhi, Aug 2: Telecom regulator TRAI today asked for comments from telecom operators on measures for protecting consumers'' interest and redressal of customer grievances. The consultation paper aims to strengthen the regulatory framework and provide adequate protection to telecom consumers.

“The Telecom Regulatory Authority of India (TRAI) today issued a consultation paper seeking the views of various stakeholders on measures to protect the interest of consumers,” the Telecom Regulatory Authority of India (TRAI) said in a statement. Stakeholders have been asked to send their comments by September 1, 2010.

In May this year, TRAI had convened a meeting of the chief executives of different telecom service providers and consumer advocacy groups relating to telecom consumer protection and redressal of consumer grievances. TRAI said while the authority has brought out regulations on quality of service, grievances redressal and telecom consumer protection, it was a constant endeavour to continually evolve the redressal mechanism to further benefit the consumers. (PTI)

Price rise dominates parliament

Price rise dominates parliament

New Delhi, Aug 4: Soaring food prices generated heat in parliament on Wednesday, with the Lok Sabha unanimously urging the government to act and come to the rescue of the common man.

While Sachin Tendulkar’s cricketing feat and the violence raging in the Kashmir Valley also figured in the house, members were mostly concerned over inflationary pressures. After vocal attacks on what the opposition said was the government’s failure to check food prices, Finance Minister Pranab Mukherjee put up a spirited defence of what the government was doing -- and would do.

The Lok Sabha was adjourned over the Babhali barrage row between Andhra Pradesh and Maharashtra. The Telugu Desam Party (TDP) apologized after one of its members shouted at Mukherjee, the leader of the house. The debate on price rise ended in the Lok Sabha on Wednesday with the house adopting a resolution.

“This House, having considered the inflationary pressure on the economy, urges the government to take further action to contain its adverse impact on the common man,” said the resolution read out by Speaker Meira Kumar.